Privacy Policy

1. Scope

This Privacy Policy applies to Exvisor-operated websites, communities and features that link to it, including Fairee community/store pages, member accounts, listings, posts, sharing features, negotiation and support agents, payment interfaces, and Exvisor widgets or plugins.

A community member or contributor may separately collect information from you in connection with their own service. Where they independently decide how to use that information, their privacy practices—not this Policy—govern that independent use.

2. Information we may collect

Account and profile information

Name, email address, phone number if provided, account identifiers, profile photo, community memberships, preferences and authentication information.

Community and store content

Listings, descriptions, prices, photos, posts, comments, reviews, offers, negotiation preferences, store information, shared links, community rules and other material you choose to create or upload.

Transactions and activity

Items viewed, cart or checkout activity, offers and acceptances, transaction references, amount, currency, timestamps, refund/cancellation status, and information needed to prevent fraud or provide support.

Communications

Messages sent through platform features, support requests, reports, and conversations with automated or AI-assisted agents.

Technical information

IP address, browser and device information, approximate location derived from IP, pages visited, referring page, timestamps, cookie or similar identifiers, security events, diagnostics and server logs.

We aim to collect information that is reasonably needed for the feature you use rather than asking for information merely because it might be useful someday.

3. Where information comes from

• Directly from you when you register, create, post, buy, sell, negotiate, contact support or configure a feature.
• Automatically from your browser, device and use of the service.
• From other community members when they interact or transact with you.
• From service providers such as payment processors, identity/security tools or infrastructure providers where needed to operate the service.
• From integrations or third-party services you deliberately connect or use.

4. How we use information

Depending on the feature and applicable law, we use information to:

• Provide accounts, communities, stores, listings, sharing, agents, widgets and other requested features.
• Display information to the audience you or a community organizer selected.
• Facilitate inquiries, negotiation, purchases, payments, support and transaction records.
• Authenticate users; detect spam, fraud, abuse and security threats; enforce platform rules.
• Operate, troubleshoot, measure and improve the service.
• Communicate about transactions, service changes, safety, support and account matters.
• Comply with legal obligations and respond to lawful requests.
• With appropriate permission where required, send product or community communications that you can opt out of.

5. Negotiation, support and AI-assisted conversations

When you use an agent, we process what you type or otherwise submit along with relevant listing, community and conversation context so the agent can respond and perform the requested function.

Depending on how a feature is configured, information may be processed by third-party AI or infrastructure providers acting on our behalf. We should identify material providers or categories of providers in this Policy or a subprocessors page once the production stack is finalized.

Do not place passwords, full payment-card credentials, government identifiers, detailed medical records or other highly sensitive data into ordinary agent conversations unless a feature specifically and securely requests that information.

6. When information is shared

We may disclose information:

• To other members: when needed for the community interaction or transaction you initiated—for example, a contributor receiving information needed to respond to an inquiry or fulfill an order.
• At your direction: when you publish, share a link, invite someone, connect a service or otherwise ask us to disclose information.
• To service providers: companies that host infrastructure, send communications, process payments, provide AI functionality, prevent fraud, perform analytics or otherwise help operate Exvisor, subject to appropriate contractual or legal safeguards.
• For safety and law: where reasonably necessary to comply with law, protect rights and safety, investigate fraud or abuse, or respond to valid legal process.
• In a business transaction: as part of a merger, acquisition, financing, reorganization or sale of relevant assets, subject to applicable law and appropriate notice where required.

We do not authorize service providers to use information entrusted to them for unrelated purposes merely because they process it for us.

7. What becomes public—or visible to a community

Some information is meant to be shared. A public store, product listing, profile, post, photo, review or public community page can be viewed by people outside your immediate network and may be indexed, copied or reshared.

Private or invite-only settings can reduce who receives information through Exvisor, but they cannot prevent an authorized recipient from taking a screenshot, copying a message, forwarding a link or sharing information elsewhere.

If you are a contributor, avoid placing private customer information in public listing text, photographs or posts.

8. Payment information

Payments may be handled through an external payment provider or an embedded/linked payment page. The provider may collect payment-card, bank, UPI, identity or billing information directly under its own privacy policy.

Exvisor may receive limited payment-related information such as transaction ID, payer/customer reference, amount, status, currency and timestamps. We should not claim that Exvisor never receives full payment credentials unless the implemented payment architecture confirms that this is always true.

9. Cookies and similar technologies

We may use cookies, local storage or similar technologies for sign-in, preferences, security, session continuity, basic analytics and feature operation. If we introduce advertising, cross-site tracking or non-essential analytics, we will update this section and provide consent or opt-out controls where required.

Your browser can provide controls for cookies and local storage, although blocking essential storage may prevent some features from working.

10. How long we keep information

We keep personal information only for as long as reasonably needed for the purposes described here, including providing the service, maintaining transaction or tax records, resolving disputes, preventing abuse, meeting legal obligations and enforcing agreements.

Different information may have different retention periods. Deleted information may remain for a limited time in backups, security logs or records we must retain by law. Production retention periods should be documented internally and reflected here where applicable law requires greater specificity.

11. How we protect information

We use administrative, technical and organizational safeguards appropriate to the nature of the information and our service. These may include access controls, encryption in transit, logging, backups, secure development practices and restrictions on service-provider access.

No internet service can promise absolute security. If you believe your account or information has been compromised, contact us promptly.

12. Your privacy choices and rights

Depending on where you live and which law applies, you may have rights to access personal information, correct it, delete it, obtain information about processing or sharing, withdraw consent, object or opt out of certain uses, obtain a copy, or appeal/complain about a privacy decision.

You may also be able to change profile details, community visibility, communication preferences and other settings directly in the service.

To make a privacy request, contact [PRIVACY EMAIL]. We may need to verify that the request relates to you before acting on it. Some information may be retained where law permits or requires us to do so.

13. Children and family-oriented features

Some Exvisor products may be designed for families or younger users, while commerce and contractual features may have different age requirements. A child-oriented feature should have parental-consent, data-minimization and safety design appropriate to the countries where it is offered.